Frequently Asked Questions

FAQ Section

No, we sell online only.

That means: no expensive rent, no extra staff and no unnecessary markups for you. This way, our clothing stays affordable without compromising on style or quality.

Your order is processed within 24 hours and shipped in our fixed shipping batch.

Delivery times within Australia usually takes 8 - 13 days.

Once your order is processed, you'll automatically receive a Track & Trace code.

We don't want you to pay 30% more for stock and warehousing. Instead, we work directly with factories and cut out unnecessary costs.

That benefit goes to you: up to 70% off on selected items.

In short: more value, a bit more patience.

Use our size chart and measurement video to check your size at home.

Still not right? You can return or exchange within 30 days.

Check the detailed photos and close-ups on the product page. We also show model sizes and fit info.

Customers often say: "even better in real life!"

Returns are possible within 30 days.

You only pay the return shipping costs. The rest is free — no admin or restocking fees.

Credit & Debit & Credit Card
PayPal

All payments are 100% secure via SSL.

No, you don't pay anything extra. All prices include GST and are ready for shipping within Australia.

Our biggest expense? Advertising. When you buy one item, we include those costs in the price. But if you buy more, we don't need to charge you for ads twice.

That's why you get up to 25% extra discount from the second product onwards.

We're here for you!
Available Monday to Friday, 09:00 – 17:00

We usually reply within 2 hours!